Healthy pilgrims, fit to depart.
A pre-departure health program: from a health screening a year out to vaccinations at H-2 months. Monitoring and advice powered by the Livewell platform, so more pilgrims pass istithaah and come home safely.
The problem
Screening exists. The preparation doesn't.
Istithaah filters at the very end. Yet the conditions that ground pilgrims take months to fix.
Exams come too late
Blood pressure and blood sugar can't be fixed in the few weeks before payment is due.
1 in 5 pilgrims is elderly
Hypertension, diabetes, and heart disease all stack up in the same age group.
The rites are physically hard
A dozen-plus kilometres on foot in 40°C+ heat, peaking at Armuzna.
The data goes nowhere
Stage 1 and 2 exam results rarely turn into monitored follow-up.
The moment
Istithaah is now a payment prerequisite.
The rules changed
Pilgrims must clear istithaah before settling the Bipih. Health is no longer an afterthought.
The mandate is tightening
Hajj organizers are pushed for visible results: fewer deaths, fewer grounded pilgrims.
The opportunity
Turn istithaah from a rejection gate into the end of a year of preparation. Those once filtered out are prepared to pass.
10 mo
between departure confirmation and the flight itself
A window that long has gone almost unused for physical preparation.
The core idea
Fitness manasik: a year of preparation.
Manasik prepares the worship. This program prepares the body, with verifiable data.
Health screening & risk stratification
A baseline health screening at M-12 maps each pilgrim to a green, yellow, or red track, at partner facilities or puskesmas.
Monitored preparation
Step targets rise gradually via the app (GPS & pedometer, anti-cheat), plus nutrition coaching and a clinical track by colour.
Istithaah decision support
A second health screening at M-3: the examining doctor receives 10 months of history, not a single day's results.
The istithaah decision remains fully with the examining doctor. Livewell prepares the pilgrim and hands over the data.
The program
Three preparation tracks, set by health-screening data.
GREEN TRACK
Fitness & Literacy
Pilgrims with no significant findings
- A gradual walking program on Livewell XP
- A fitness target ahead of departure
- Weekly materials: heat, hydration & medication
- Leaderboards across KBIH groups
Included in the base package
YELLOW TRACK
Guided Coaching
Risk factors still under control
- Group nutrition coaching via KBIH
- Meal plans & Nutrico+ monitoring
- Periodic blood-pressure & weight checks
- Progress monitored by the Livewell team
Per pilgrim, by scope
RED TRACK
Clinical Track
Comorbidities needing tight control
- Scheduled doctor teleconsultations
- Periodic labs: HbA1c, lipid profile
- Medication-adherence monitoring
- Escalation to a facility if worsening
Per pilgrim, by indication
Track allocation follows the baseline health screening. Individual data runs on pilgrim consent; organizer reporting stays aggregate & anonymous (PDP Law).
The timeline
From M-12 to departure day.
M-12
Baseline health screening
Screening & green / yellow / red stratification.
M-12 → M-3
Preparation runs
Fitness, coaching & the clinical track by colour.
M-3
Second health screening
Ten months of history becomes istithaah decision support.
M-2
Final readiness
Vaccinations, heat education & a final readiness score.
M-0
Departure
Flying with a year of preparation behind them.
For umrah, the same structure compresses into 2–3 months: a light screening, a short fitness program, then vaccinations.
Built for the elderly
The one monitoring doesn't have to be the pilgrim.
The most common objection: the elderly aren't smartphone people. This program starts from exactly there.
A family companion account
A child or grandchild follows their parent's progress from anywhere: readiness score, findings, check-up schedule.
Through the KBIH group
The manasik group doubles as the preparation group. The KBIH guide holds a simple recap of their members.
WhatsApp check-ins
Pilgrims without smartphones stay monitored through light weekly check-ins logged by a companion.
An illustration of the pilgrim companion portal — family follows readiness, findings, and follow-up cost estimates.
The program
Three components, one program.
COMPONENT 1
2× health screening
- Baseline at M-12: green / yellow / red stratification
- Second health screening at M-3: istithaah decision support
- At partner facilities or puskesmas
- Results recorded cleanly, nothing lost
COMPONENT 2
Monitoring via the Livewell app
- Gradual step targets (GPS & pedometer, anti-cheat)
- Nutrico+ for eating patterns & weight
- Coaching & clinical track by colour
- Companion portal for pilgrim families
COMPONENT 3
The vaccination add-on
- Meningitis, per current Saudi visa rules
- Influenza & pneumonia, recommended for the elderly
- On-site vaccination at the KBIH or travel office
- Administered by OneLab & Medias by Plebo network clinicians
221.000
regular hajj quota per year
1 million+
Indonesian umrah pilgrims per year
2×
health screenings per pilgrim per program
The final scope of each component is tailored to the program's needs.
For umrah operators
The Depart Healthy package: an add-on for your umrah bundles.
A pilgrim-paid 12-week version: on-site screening at your office, a short app-based fitness program, then vaccinations with certificates sorted. Operators earn a revenue share and a package competitors don't have.
Week 1
Sign-up & light screening
Weeks 1–10
App-based fitness program
Weeks 10–11
Vaccinations & certificates
Week 12
Depart with a readiness card
The clinical network that runs the program.
Livewell works with Plebo's facility network — OneLab by Plebo (lab & diagnostics) and Medias by Plebo (an accredited clinic) — plus OlabPro. Screening, consultations, and vaccinations run directly, across embarkations and cities. Not just a report.
Accredited Plebo partner facilities
Diagnostic lab
The diagnostics that produce the data — not just a dashboard.
Medical team
Clinicians who follow through on findings, not just charts.
On-site screening
We come straight to the embarkation, the KBIH, or the travel office.
OlabPro — screening partner
A main clinic licensed through 2028 — health screening, clinical lab & home care, connected to the AdMedika, Medika Plaza, Fullerton Health & BRI Life networks.
20,000+
participants served across corporates & institutions
10,700
screened in a single on-site engagement
On-site
screening & vaccination can come to the embarkation/KBIH
4 years
building an integrated prevention + wellness platform
Position & compliance
Completing the system that already exists.
Doctors keep the decision
Livewell prepares the pilgrim and hands over the data. The istithaah decision stays fully with the authorized examining doctors.
PDP Law by design
Individual data on pilgrim consent, aggregate & anonymous organizer reporting, complete audit trails.
Ready to interoperate
Preparation summaries ship to Siskohatkes or whatever format the organizer sets.
Start with one embarkation.
One season, one embarkation or 1–2 regencies. Targets agreed up front: more pilgrims clearing istithaah, fewer health incidents in the holy land.